Compliance ELearning is one part of your toolkit with our training solutions. It won’t make your staff compliant and it won’t stop breaches occurring, only your staff can do that; but the right eLearning solution coupled with some follow up actions can take what is perceived to be a dull (but necessary) part of working life and turn it into a relevant, focused and interesting education for them. The aim is to change the way regulatory training is viewed or perceived and start changing thoughts and habits.
Mandatory compliance training, even for complex regulation, can be applied to real-life with the right content so that everyone who reads it can relate to it in some way and start to see through the fog of regulation.
The truth is, no one wants to make errors, cause breaches that require investigation and possible losses, nor require the creation of lengthy reports and a visit from the regulator; but if staff are having trouble seeing the relevance of the compliance training, then the kind of focused eLearning referenced above can do a lot to help people view it differently.
So, what happens next?
After completing eLearning there are some follow-up actions that can help:
- Empower your staff to help move the business through regulatory change by involving them.
- Let the eLearning course spark a thought or a question and follow it up with a task for a team to complete, for example. Having established that the newest regulations will have an impact on business, ask your staff which processes may need to change and how.
- Guide them, but also let them determine for themselves the impact and changes needed.
- Involve them in the process of change from re-writing procedures to testing the new systems/processes and contributing to solving testing issues.
- Giving staff some ownership (with you still firmly at the helm) will show them their expertise matters and can make the whole process easier.
- Going forward make the topic of regulation a more regular feature perhaps in monthly team meetings, make it feel more normal and part of everyday business.
We’ll probably never see staff skipping with excitement about the next regulation, but if they can see what’s in it for them there’s a much better chance that attitudes and behaviours will change, reducing the risk of falling through a compliance gap.